Our Commitment to Safety

All the hearth products Bowden’s carries are constructed with the utmost care and precision and designs comply with national safety standards. However, personal safety begins with good fire management.

The temperatures of surfaces in and around a fire can become extremely hot during operation. It is essential to monitor traffic around a Bowden’s hearth product to prevent burns and to protect the overall safety of your home and loved ones.

Tips for safe operation

Our products provide joy and warmth year-round and with careful responsibility, our selection of fireplaces, stoves, inserts and gas log sets offer safe, effective ways to entertain and provide comfort. Use these helpful tips to ensure your warmth and safety. Always read and follow the instructions for the safe use and maintenance of your hearth product.

1. Surfaces around the fire – especially glass doors or panels – can stay hot for long periods of time after operation has ended. Be aware that surfaces may stay warm from a lit pilot light, even if the product is not operating.
2. Never leave young children or pets alone when operating a hearth product.
3. Educate your family about fire safety before you begin operating a new hearth product.
4. Use a firescreen (if applicable) for added safety.
5. Always keep a hearth product remote away from small children.

Remember, safety is a responsibility with any fire-associated product. Contact us for more information and read and understand the information in the Homeowner's Care and Operation Manual that accompanies each appliance. Refer to these tips regularly and review with those in your home to assure careful operation and long-lasting comfort.

For additional information on hearth product safety contact us by phone or e-mail.

We look forward to seeing you,

Bowden’s Fireside Hearth and Home

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